A fair question (revisited)

Johannes posted on Queensberry Connects to encourage people to upgrade to the new beta, and got this comment:

So what about all the quirky bugs, even in the latest version? Also running latest version of OS X. Used to work in the software industry, and this program is buggy!

Fair comment, although we may need to agree to differ

Here’s our take on it (I also posted about reliability while Remix was still in beta).

Version 1.25 in PJ Support’s experience is very stable. The few bugs in it (no deal breakers) were fixed in v1.26 … which is a beta with heaps of new features … and inevitably, a few new bugs!

If you want stability, stick with the (latest) final version. It’ll be stable and pretty bug-free. But if you stick to finals there’s a bit of a dilemma: any bugs there are won’t be fixed for you until the next final comes out. Unless there are deal breakers of course.

If you want to play with the latest features go for the betas, expect a few bugs – and prompter bug fixes – and accept our heartfelt thanks for helping to make the program even better.

Here’s a real-world observation. There are a few good reasons why PJ may be buggier than some: small user base … very ambitious software … cross-platform … constant development … Which of these would you have us give up on?

I’m proud of what Team PJ have done, and we’re all very grateful to our users, who’ve helped them do it with their feedback and patience. Check out the release notes and look at what they’ve achieved.

Cheers, Ian

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